Shipping policy

At Raquel Castillo we work to ensure that you receive your order as quickly as possible and in perfect condition.

Delivery times may vary up to 15 days if the item is out of stock.

If your order is urgent, please contact us so we can see what we can do.

Below you will find our shipping conditions according to the destination area:

Mainland Spain and Portugal

  • Shipping cost: €6.00

  • Delivery time: 2 to 5 business days

Non-mainland Spain (Canary and Balearic Islands)

  • Shipping cost: €7.00

  • Delivery time: 2 to 5 business days

European Union (except Spain and Portugal)

  • Shipping cost: €20.00

  • Delivery time: 5 to 10 business days

United Kingdom

  • Shipping cost: €15.00 – €25.00

  • Delivery time: 5 to 10 business days

  • Important: Since the UK’s departure from the EU (Brexit), orders may be subject to customs duties or local taxes, which will be the customer’s responsibility.

United States and Canada

  • Shipping cost: €20.00 – €35.00

  • Delivery time: 7 to 15 business days

Asia and the rest of the world

  • Shipping cost: €25.00 – €45.00

  • Delivery time: 10 to 20 business days

Additional Information

Delivery times are approximate and may vary depending on product availability, time of year, or customs delays.

Taxes, duties, or fees applied in the destination country are the responsibility of the buyer.

Once your order has been shipped, you will receive a tracking number to check the shipping status.

Free shipping on orders over €100.00